Privacy Policy

Effective Date: June 1, 2026

Welcome to pronouncehsu.com (the “Site”). We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how Pronounce Hsu (“we,” “us,” or “our”) collects, uses, stores, and protects your information when you visit our Site, book our photography services, or purchase digital downloads and physical prints from our online store.

1. Information We Collect

We collect information that you voluntarily provide to us, as well as data gathered automatically through your interaction with the Site.

  • Personal Identifiable Information (PII): When you fill out a contact form, book a session, or make a purchase through our webstore, we collect personal details including your name, email address, phone number, billing address, and shipping address.

  • Payment Data: All financial transactions are processed securely through our third-party payment gateways (such as Stripe, PayPal, or Square). We do not store or have direct access to your credit card numbers or bank account details.

  • Gallery Data: If you are part of an institutional or corporate headshot session, we collect on-site selection tags or employee IDs to map and deliver your chosen final image.

  • Usage Data: We automatically collect standard browsing data via cookies and analytics tools (like Google Analytics or native website metrics). This includes your IP address, browser type, device type, and pages visited, which we use purely to optimize website performance.

2. How We Use Your Information

We use the data we collect strictly to operate our business and deliver a high-quality photography experience. This includes:

  • Processing your transactions, delivering custom physical prints, and generating secure links for digital downloads.

  • Setting up secure, private online galleries (via platforms like Pixieset or Pic-Time) where individuals can view proofs and purchase personal licenses.

  • Communicating with you regarding your bookings, invoices, or customer support inquiries.

  • Fulfilling contractual obligations with institutional clients (like high schools or corporate offices) to sort and name web-directory files accurately.

3. Data Sharing and Third-Party Disclosures

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We only share information with trusted third-party service providers essential to running our business:

  • E-Commerce and Gallery Platforms: Providers that host our online store and deliver digital download files.

  • Payment Processors: Secure billing entities that handle financial transactions.

  • Print Labs: Professional manufacturing labs that receive your shipping address strictly to fulfill and ship custom physical print orders.

  • Legal Compliance: We may disclose your information if required to do so by law, court order, or government regulation.

4. Data Retention and Security

  • Digital Media: We retain your purchased high-resolution digital files and client galleries in our secure cloud archives for an extended period to allow for re-downloads and multi-year continuity. Unpurchased proofs may be permanently deleted after a designated time frame.

  • Security Measures: We use industry-standard Secure Socket Layer (SSL) encryption across our entire Site to protect your information during transmission. While we take every reasonable precaution, no method of electronic transmission over the internet is 100% secure, and we cannot guarantee absolute data security.

5. Cookies

Our Site uses cookies to keep track of items in your webstore shopping cart, remember your preferences, and analyze site traffic. You can choose to disable cookies through your individual browser settings, though doing so may limit your ability to use certain features of our online checkout system.

6. Your Rights

Depending on your location, you have the right to request access to the personal data we hold about you, request corrections to inaccurate data, or request that we delete your personal information from our business records. To make a request, please contact us using the information below.

7. Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our business practices or legal obligations. Any updates will be posted directly to this page with a revised “Effective Date.”

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled on pronouncehsu.com, please contact us directly through the contact form on our website.

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